Table 3 Details of process activities
Process activity | Triage | Physical examination | Handing over patient (nurse to physician) | Physical examination and interviewing | X-ray | CT scan | Blood testing | Analysis of X-ray | Analysis of CT | Treatment (injection/cast/bandage etc.) | First documentation (of anamnesis and results) | Final documentation (completion of discharge letter) | Trauma room (urgent emergency) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Resource | Triage nurse | Nurse | Nurse, physician | Physician | X-ray department | X-ray department | Laboratory | Physician | Physician | Physician | Physician | Physician | Nurse, physician |
Data source | TMS | TMS | TMS | TMS | CIS | CIS | CIS | TMS | TMS | TMS | TMS | TMS | TMS |
Mean (time in min) | 5.08 | 4.06 | 1.46 | 4.55 | 18.66 | 46.05 | 34.08 | 2.61 | 2.85 | 11.91 | 6.88 | 7.9 | 39.05 |
Standard deviation (in min) | 3.73 | 3.09 | 1.58 | 2.85 | 16.67 | 32.05 | – | 2.31 | 1.76 | 11.21 | 5.3 | 5.47 | 13.08 |